Appendices

Appendix A Catalogue of Major IT Project Catastrophe

 YearCompanyOutcome (Costs in US$)Value
11992Budget Rent-A-Car, Hilton Hotels, Marriott International and AMR(American Airlines)Travel reservation system cancelled after $165million is spent$165
21993Greyhound Lines Inc.Bus reservation system crashes repeatedly upon introduction, contributing to revenue loss of $16 million$61
31993London Ambulance Service [UK]Dispatch system cancelled in 1990 at $11.25 million, second attempt abandoned after deployment, costing $15 million$26
41993Allstate Insurance Co.Office automation system abandoned after deployment, cost $130 million$130
51993London Stock Exchange [UK]Taurus stock settlement system cancelled after $600 million is spent$600
61994Chemical ...

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