Notes

1. “Cisco CloudWatch Summer 2011,” Loudhouse, www.cisco.com/cisco/Web/UK/pdfs/Cisco_CloudWatch_Summer2011_V3.pdf.

2. Leigh van Valen, “A New Evolutionary Law,” Evolutionary Theory 1 (1973): 1–30.

3. Lewis Carroll, Alice in Wonderland, and Through the Looking Glass (Lothrop, 1898).

4. Louis Uchitelle, “Economics View; Productivity Finally Shows The Impact of Computers,” New York Times, March 12, 2000. www.nytimes.com/2000/03/12/business/economic-view-productivity-finally-shows-the-impact-of-computers.html.

5. Jeremy Greenwood and Boyan Jovanovic, “Accounting for Growth,” University of Rochester Working Paper No. 475, July 2000. http://rcer.econ.rochester.edu/RCERPAPERS/rcer_475.pdf.

6. Sarv Devaraj and Rajiv Kohli, “Performance Impacts of Information Technology: Is Actual Usage the Missing Link?” Management Science 49, No. 3 (March 2003): 273–289.

7. Stephen D. Oliner and Daniel E. Sichel, “The Resurgence of Growth in the Late 1990s: Is Information Technology the Story?” May 2000. www.federalreserve.gov/pubs/feds/2000/200020/200020pap.pdf.

8. Erik Brynjolfsson and Lorin Hitt, “Beyond the Productivity Paradox: Computers Are the Catalyst for Bigger Changes,” Communications of the ACM, August, 1998, (41)8, pp. 49–55.

9. Nicholas Carr, “IT Doesn’t Matter,” Harvard Business Review (May 2003), (81)5, pp. 41–49, and Nicholas Carr, Does IT Matter? Information Technology and the Corrosion of Competitive Advantage (Harvard Business School Press, 2004).

10. Ibid.

11. Thomas Stewart, ...

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