Failures in Configuration Management Database (CMDB) initiatives have been both rampant and notorious, and yet, the values of new and emerging CMDB-related technologies are greater than ever. This chapter provides a sobering set of insights into how and why CMDB initiatives fail, but it also takes a fresh look at how the classic CMDB is evolving into a far more successful paradigm—the “CMDB System.”
John was looking to leave his legacy for George Washington Surgical Manufacturing (GWSM)—a mid-range company headquartered in the Midwest struggling to keep pace with dramatic changes in the healthcare industry. ...
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