Chapter 2

Why Bother? The Case for a CMDB System

Abstract

Current research data show that the need for a CMDB and/or a federated Configuration Management System has never been greater. As cloud, agile, and the consumerization of IT are reshaping the IT industry, the need for relevant insights and control in managing and optimizing change continues to rise. This chapter documents some of the more prevalent CMDB System benefits.

Keywords

CMDB

CMS

benefits

values

cloud

agile

use cases

efficiency

transformation

Volumes have been written, and no doubt will continue to be written, about the fact that IT organizations find themselves in the crosshairs of change—and how that's both potentially good and often threatening. There are many factors ...

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