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CMDB Systems by Dan Twing, Rick Sturm, Dennis Drogseth

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Chapter 3

CMDB System Foundations

Abstract

This section presents an overview of the CMDB's Information Technology Infrastructure Library (ITIL) roots while also introducing recent CMDB System trends in technology and design. The goal is to provide a thought-provoking look at critical ITIL concepts, values, and contributions while delivering unique insights into the many varied technology options for evolving a CMDB System.

Keywords

ITIL

CI

SACM

CMDB

CMS

SKMS

service modeling

ADDM

automation

Given the manifold debates about issues and values in CMDB Systems, it should be no surprise that few topics in IT today are as confusing and misunderstood as the CMDB. Some define the CMDB and the CMS by their strict Information Technology Infrastructure ...

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