CMMI® for Services: Guidelines for Superior Service, Second Edition

Organizational Process Focus: A Process Management Process Area at Maturity Level 3

Purpose

The purpose of Organizational Process Focus (OPF) is to plan, implement, and deploy organizational process improvements based on a thorough understanding of current strengths and weaknesses of the organization’s processes and process assets.

In other words

OPF is about figuring out your current process strengths and weaknesses, planning what to do to improve, and putting those improvements in place.

Introductory Notes

The organization’s processes include all processes used by the organization and its work groups. Candidate improvements to the organization’s processes and process assets are obtained from various sources, including the measurement of ...