Skip to Main Content
CMMI for Services: Guidelines for Superior Service
book

CMMI for Services: Guidelines for Superior Service

by Eileen C. Forrester, Brandon L. Buteau, Sandy Shrum
October 2009
Intermediate to advanced content levelIntermediate to advanced
720 pages
16h 27m
English
Addison-Wesley Professional
Content preview from CMMI for Services: Guidelines for Superior Service

Organizational Training

A Process Management Process Area at Maturity Level 3

Purpose

The purpose of Organizational Training (OT) is to develop skills and knowledge of people so they can perform their roles effectively and efficiently.

Introductory Notes

Organizational Training includes training to support the organization’s strategic business objectives and to meet the tactical training needs that are common across projects and support groups. Training needs identified by individual projects and support groups are handled at the project and support group level and are outside the scope of the Organizational Training process area. ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

CMMI® for Services: Guidelines for Superior Service, Second Edition

CMMI® for Services: Guidelines for Superior Service, Second Edition

Eileen C. Forrester, Brandon L. Buteau, Sandy Shrum
CMMI for Development : Implementation Guide

CMMI for Development : Implementation Guide

Mukund Chaudhary, Abhishek Chopra

Publisher Resources

ISBN: 9780321685353Purchase book