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CMMI®: Guidelines for Process Integration and Product Improvement by Sandy Shrum, Mike Konrad, Mary Beth Chrissis

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Chapter 1. Introduction

More now than ever, companies today want to deliver products better, faster, and cheaper. At the same time, in the high-technology environment of the twenty-first century, nearly all organizations have found themselves building more and more complex products. Today, a single company usually does not develop all the components that compose a product. More commonly, some components are built in-house and some are acquired; then all the components are integrated into the final product. Organizations must be able to manage and control this complex product development and maintenance.

Many organizations have also found themselves in the software business. Organizations that were not typically software companies—such as financial ...

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