1A New Leadership Story

On October 17, 1989, the workday in San Francisco was just coming to a close. South of the city in Candlestick Park, thousands had gathered to watch game three of the World Series. At 5:04 p.m., the Loma Prieta earthquake struck, shaking the earth, shattering windows, knocking down buildings and overpasses, and kicking up huge clouds of dust. Electricity was out throughout the San Francisco Bay Area, and it was difficult to find out what had really happened. People flooded out of the downtown Financial District, intending to walk home or make their way through a tangle of automobiles and cable cars, as all the traffic lights were out.

At Kearny and Pine, however, traffic was flowing freely. A homeless man, well known for ...

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