CHAPTER 9

Languaging

What’s the Big Idea?

We admit that the word “languaging” is cumbersome and not easy to use! It is also not that easy to grasp its meaning. Ironically, therefore, it is quite suited to this chapter since the ideas we share can also be a challenge both to write about and apply to practice. However, we know from experience that co-design always involves working with language. The reality is that we encounter multiple languages as we move across systems. These languages may have their roots in professional groups or in organizational contexts. They may also be the languages of different countries. Even when we think that the words used by people are very similar it is not long before we recognize that the meanings given to words ...

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