Co-Production and Public Service Management

6Crucial Concepts for Understanding Co-Production in Third Sector Social Services and Health Care

The relationship between the state and citizens is continually changing in post-modern societies. New forms of providing services, including public services, are emerging that challenge traditional patterns of production. In the changing relations between the government and citizens, the former sometimes attempt to involve the latter in the provision of goods and services. This is motivated by reasons of improving the efficiency of public services, the effectiveness of public policies, or to promote other important social goals, like citizen empowerment, participation and democracy, or some combination of them. Citizens in European welfare states ...