TIP 63
UNDERPROMISE AND OVERDELIVER
One promises much, to avoid giving little.
One of the easiest ways to quickly build a reserve of time is to underpromise and overdeliver. To underpromise is to give yourself twice the amount of time you think you’ll need to get something done. To overdeliver means to complete the project ahead of the promised date and turn it in early. For example, the boss comes to you and says, “I want you to work on this important project. When can you get it to me?” Now your natural inclination is to overpromise. You think to yourself, “Hmm. It’s Thursday afternoon. I could work today and tomorrow, come in a few hours on Saturday, and have it ready by Monday morning.” You tell your ...
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