CHAPTER

8

Counseling Dilemmas: Traps and Pitfalls to Avoid

The Traps Associated with Counseling fall into three categories. First, there are the traps and problems associated with counseling itself. Second are the traps encountered as you move beyond counseling to the warning stage and the likelihood of termination. And third are the legal traps that may be set when disgruntled employees follow through with a threat to sue as a result of termination. Some of these pitfalls have been noted in the earlier chapters in this section on counseling, but they are discussed more fully here because they deserve emphasis.

Counseling Pitfalls

Acceptance of Poor Performance

The biggest mistake that managers can make with problem performers—whether due to ...

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