C h a p t e r 2

Assessing the Needs of Learners

What’s in This Chapter?
  • The need for assessment
  • How to determine specific training needs
  • Using the Needs Assessment Model

Why Use Assessments

There are several factors to consider when designing and implementing any training program. When considering these factors, it becomes clear that you must also think about how much should realistically be invested in employee training. An organization cannot continue to provide resources to a function without some measure of the value received from the investment. ...

Get Coaching Employee Engagement Training now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.