C h a p t e r 4

Evaluating Effectiveness

What’s in This Chapter?
  • Importance of evaluation
  • Basic training evaluation methodology
  • Tips on evaluating coaching employee engagement
  • Tips on successful evaluation

Why Evaluation Is Important

Evaluating training can be extremely beneficial to both the trainer and the organization. If you do not do some kind of evaluation, it is very difficult to know whether your training efforts have been effective. First, without bothering to do some kind of evaluation, you don’t even know if your participants liked sitting in your class, much less whether they learned anything. More importantly, you have no idea ...

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