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Coaching Essentials for Managers: The Tools You Need to Ignite Greatness in Each Employee
book

Coaching Essentials for Managers: The Tools You Need to Ignite Greatness in Each Employee

by Sara Canaday
October 2022
Beginner
208 pages
4h 9m
English
McGraw-Hill
Audiobook available
Content preview from Coaching Essentials for Managers: The Tools You Need to Ignite Greatness in Each Employee

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Coaching Skills

With your five-step coaching model from Chapter 2 as a backdrop, it’s time to layer in the actual coaching skills necessary to be successful in this role. These skills include:

   Building trust and rapport

   Using questions strategically

   Listening intently

   Suspending judgment

   Delivering feedback

   Challenging appropriately

   Setting actionable goals

Let’s take a closer look at each of these skills separately.

BUILDING TRUST AND RAPPORT

Several years ago, I got together for dinner with a friend of mine who leads a project team. She tossed out a comment in passing: “I just wish I could help my team be more engaged ...

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Publisher Resources

ISBN: 9781264573684