Chapter 4

The Process of Behavioral Change

If you've ever been a person who somebody else was trying to “fix,” you know what that feels like as a living system. Nobody wants to be “fixed.” In fact, nobody wants to be changed. People, regardless of their culture or profession, have an immediate resistance to change. But people are interested in developing and in growing; if you ask them if they want to learn or grow, they will say yes. It's a completely different question than wanting to change. Understanding the world of the living-growing phenomenon is the entryway for people who are intuitively in tune with real change processes.

—PETER SENGE IN AN INTERVIEW WITH RICHARD DI GIORGIO, DECEMBER 2004

Men are not troubled by things themselves but ...

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