CHAPTER 2: WHAT IS LEADERSHIP?
Vision Case: Ralph #1 Finding a Vision to Guide and Energize the Work [pp. 20–21]
Managing Through Structures Case: Alice #1 Creating Structure [pp. 22–23]
Setting Expectations Case: Keith #1 Developing an Appropriate Writing Style [pp. 23–24]
Delegating Case: Bill #1 Empowerment Through Delegation [pp. 28–29]
Communicating Case: Richard #1 You Gotta Keep ’Em in the Loop [p. 30]
Influencing Case: Craig #1 Developing Influencing Skills [pp. 31–32]
Feedback Case: Martha #1 Confronting Conflict [pp. 34–35]
Rewarding and Recognizing Case: Dean #1 Using Positive Motivation [p. 38]
Team Work Case: Victor #1 Strategic Collaboration [p. 39]
Developing People Case: Paul #1 Concentrate on the People, Not the ...