CHAPTER 7Managing Within the StaffCoaching Model

People seem to think that anybody can coach. If you can manage, you can coach. While it is questionable that everyone can manage, there is no doubt that not everyone can coach. Some people just don’t get it. Knowing how to do something well and inspiring that performance in others require completely different skills, outlook and temperament. Managing within the StaffCoach Model facilitates that shift in orientation.

Doing or Developing

The most noticeable error made by managers in attempting to coach is trying to get the person or the team to do as they do. You will hear coaches extol their teams, ...

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