CHAPTER 8So What and Who Cares!

An old management adage is act as if. This suggests that if you do something and keep doing it, soon you will become successful at it. In terms of self-confidence, the belief is that acting as if you were confident will eventually result in you being confident.

Teamwork is a journey, not a destination.

StaffCoaching™ is a never-ending process. Once you achieve new levels of performance, those levels become the new standard. You start the process all over again. As your people grow and succeed, they, in turn, regenerate the process. Achievement builds trust, trust builds respect. There is more communication, people honor each other, disagreement is a means of innovation — and the process goes on.

There is no one ...

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