Chapter 3
Finding the Time to Stay Connected
IN THIS CHAPTER
Contrasting how coaches and doers view and use their time
Identifying strategies for staying connected with your staff
Preparing and organizing your coaching meetings
Facilitating effective two-way coaching meetings
Coaches recognize the importance of staying connected and involved with employees. Staying connected is what builds the working relationship and the personal influence that affect employee performance. Successful coaches make spending time with employees a priority.
Spending time with employees means stopping what you’re doing and having a live conversation focused on tasks, challenges, and concerns. Coaching is a collaborative effort and requires a two-way conversation. Listening and asking questions drives coaching conversations.
Doer managers tend to be more directive and don’t take the time needed for collaboration. Without collaboration, you’re just telling someone what to do. When you operate from a position of authority instead of a personal influence, you don’t get commitment. You get compliance.
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