Chapter 14
Giving Constructive Feedback
IN THIS CHAPTER
Contrasting constructive feedback with praise and criticism
Giving performance feedback effectively
Introducing a tool for tracking your feedback efforts
Facilitating the discussion after the feedback and handling challenges
Influencing employee commitment through constructive feedback
One of the most powerful coaching skills is the ability to give effective performance feedback — information given to an employee about how they’re performing. This feedback lets the employee know whether the job was done well or whether they needs to improve upon the work.
Giving feedback is integral to developing many other skills, including delegation, emotional intelligence (EQ), and career development. Quite often, doer managers talk with their employees about work issues, but they never directly tell them how they’re performing in regard to those issues. Performance feedback, on the other hand, is direct and timely. That is, on an ongoing ...
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