Appendix

An airline worker sits infront of a window, reads a book, and smiles.

All materials taken from the relevant organisations’ websites were current at time of going to press.

Coaching competencies

The Association for Coaching (AC) competencies:

  1. Meeting ethical, legal and professional guidelines
  2. Establishing the coaching agreement and outcomes
  3. Establishing a trust-based relationship with the client
  4. Managing self and maintaining coaching presence
  5. Communicating effectively
  6. Raising awareness and insight
  7. Designing strategies and actions
  8. Maintaining forward momentum and evaluation
  9. Undertaking continuous coach development

European Mentoring and Coaching Council (EMCC) coaching competencies:

  1. Understanding ...

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