Chapter 10
The Follow-Up Coach
What’s in This Chapter
• Discerning what workshops can and can’t do
• Setting the stage for follow-up
• Selling follow-up to leaders and stakeholders
TRAINING MANAGER: What can we do to teach coaching skills?
TRAINER: Let’s offer a workshop.
TRAINING MANAGER: Great. Workshops are helpful.
TRAINER: But then what will we do to teach coaching skills?
You have likely learned this already, but the workshop is not the learning solution for any skills gap. It’s not even the most important learning method—not by a long shot. Most learning occurs outside the workshop. This is especially true for coaching skills because ...
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