Chapter 5
Extra Credit
The Science of Breakthroughs
I've called this chapter “Extra Credit” because it offers ways to improve your impact as a coach after you are consistently practicing the fundamentals outlined in chapters 1 and 3. I became interested in the nature of generating breakthroughs in performance about 10 years ago and have experimented with and written about many techniques for creating a step change in progress. That's how I define the breakthrough experience—as scooting up a step forward that is higher and longer than what would happen with continuous improvement, as pictured in figure 5-1.
The term “breakthrough” means different ...
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