August 2011
Intermediate to advanced
264 pages
8h 42m
English
Gain
| Measure the number of Wins minus the missed opportunities and Losses. |
| Gain = Wins - ((Trials Completed – Successful Trials) + Losses) |
A new software release is issued at the end of June. The following new user activations are recorded for the three months following release:
| Month of July: 225 new user activations |
| Month of August: 270 new user activations |
| Month of September: 350 new user activations |
The Total Wins for the software release during this period can then be calculated as follows:
| Wins in July = 225 |
| Wins in August = 270 |
| Wins in September = 350 |
| Total Wins = (225 + 270 + 350) = 845 |
The following trial data is recorded for the three months following the product release:
| Month of July: 81 Trials Complete, 67 Successful Trials |
| Month of August: 107 Trials Complete, 88 Successful Trials |
| Month of September: 142 Trials Complete, 119 Successful Trials |
The Total number of Unsuccessful Trials during this period can then be calculated as follows:
| Unsuccessful Trials in July = 81 – 67 = 14 |
| Unsuccessful Trials in August = 107 – 88 = 29 |
| Unsuccessful Trials in September = 142 – 119 = 23 |
The following user deactivations or cancellations are recorded for the three months following release:
| Month of July: 18 deactivations or cancellations |
| Month of August: 13 deactivations or cancellations |
| Month of September: 24 deactivations or cancellations |
The number of Total Losses for the software release during this period can then be calculated as follows:
| Losses in July = 18 |
| Losses in ... |
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