In this chapter, we will describe some advanced use cases that leverage the capabilities of Google Dialogflow. We have already discussed fulfillment and using the webhook service to integrate with third-party APIs, so in this chapter we will focus on chatbot personality, sentiment analysis, events, and integration with third-party messengers such as Facebook. We will also look at the Google knowledge base and implement a document search feature in Google Dialogflow.
Chatbot Personality
A chatbot’s ...