Cognitive Virtual Assistants Using Google Dialogflow: Develop Complex Cognitive Bots Using the Google Dialogflow Platform

© Navin Sabharwal, Amit Agrawal 2020

N. Sabharwal, A. AgrawalCognitive Virtual Assistants Using Google Dialogflowhttps://doi.org/10.1007/978-1-4842-5741-8_5

5. New Research in the Field of Cognitive Virtual Chatbots

Navin Sabharwal¹  and Amit Agrawal²

(1)

New Delhi, Delhi, India

(2)

Mathura, India

 

Enterprises working on chatbot systems have already started seeing benefits from their deployed cognitive virtual assistants. They are working to implement even more features to enrich conversation systems and improve the user experience.

Some new features such as designing conversations from existing chat logs were impossible just a few short years ago. Today, cloud vendors such as Google and IBM Watson have implemented capabilities in their chatbot systems ...