5The First Stretch Is to EmbraceConflict and Connection

Though it all may be one in the higher eyeDown here where we live it is two.

—Leonard Cohen1

In conventional collaboration, we focus on working harmoniously with our team members to achieve what is best for the whole team. We talk rather than fight. This approach works when we are in simple situations that are under control: when all of our perspectives and interests are, or can be made to be, congruent. But when we are in complex, uncontrolled situations where our perspectives and interests are at odds, we need to search out and work with our conflicts as well as our connections. We need to fight as well as talk.

DIALOGUE IS NOT ENOUGH

The most profound experience I have had in collaborating ...

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