Chapter 12. Gathering the Information—Brainstorming and Listing

One of the key propellers for helping teams move from divergence to convergence and thus into high-performance is the effective implementation of information-gathering techniques. Brainstorming and listing are the tried and true workhorses employed in these collaborative contexts. Facilitators have long been turning to these two basic techniques as their stock and trade for bringing workshop participants together to express what they know in a given domain. While the two techniques do have differences, here first are some of their common characteristics:

•   They provide a speedy means for gathering large amounts of data.

•   They promote productivity.

•   They ensure an environment ...

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