Chapter 17. Managing the Meeting Participants

Groups attain their maximum performance when they have successfully moved from Forming, through Storming, into Norming, and then on to Performing. Guiding the team as it maneuvers its way through these four stages of development requires your conviction in their ability to achieve true performance velocity. And that means paying attention to what level of interpersonal intervention on your part is appropriate.

A team that is still in Forming requires your keen eye as an outside observer to see what roles are falling out, who the Drivers of the DISC model are versus the Sympathizers. A team that is in Storming requires your strong intervention in helping the group manage its inevitable one-on-one ...

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