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Collaborative Intelligence by J. Richard Hackman

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CHAPTER 1Teams That Work and Those That Don’t

It was not all that different from his regular work. Jim, an analyst at the Defense Intelligence Agency (DIA), looked around at the other members of his team. He knew two of them—another analyst from DIA and an FBI agent he had once worked with; the rest were strangers. The team’s job, the organizer had said, was to figure out what some suspected terrorists were up to—and to do it quickly and completely enough for something to be done to head it off. Okay, Jim thought, I know how to do that kind of thing. If they give us decent data, we should have no problem making sense of it.

For Ginny, it was quite a bit different from her regular work as a university-based chemist. She had been invited to be ...

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