18
Performance Expectations Management
18.1 Introduction
We live in a brutal world where our stakeholders have all kinds of expectations from us. They grade us and judge us by how well we live up to their expectations. If your performance does not meet or exceed these expectations you will have a huge disconnect between your stakeholders and yourself, leading to unpleasant consequences.
Living up to others’ expectations is nothing new to you. When you are a student, your parents expect you to not only excel in studies but also be a champion chess player, an Olympian and a member of your school cricket team and behave like a model citizen in general. They express disappointment if you came up short on any of these expectations. If you happen ...
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