Chapter 6. Flowcharts

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Flowcharts visualize a process, usually centered around a specific task or function. For web-based processes, flowcharts often represent a series of screens that collect and display information to the users. Also known as flows, user flows, process charts.

Flowcharts At-A-Glance

Flowcharts describe how people complete tasks. A flowchart may not reveal all the details of the interactions, but it does offer a comprehensive view of the user experience for a particular objective. The objective can be high-level, like researching cars, or more specific like establishing a user account.

Purpose—What are flowcharts for?

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