O'Reilly logo

Communicating to Lead and Motivate by William C. Sharbrough

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 7

Leading Culturally Diverse Groups

Diversity has changed from something leaders and managers had to deal with to stay out of trouble (lawsuits, etc.) to a major factor in creating organizational opportunities and success. The term diversity can be used to refer to differences in age, gender, race, ethnicity, religion, culture, sexual orientation, socioeconomic background, capabilities and disabilities, and a host of other factors.1 While companies continue with their diversity awareness training, the focus of more successful companies has changed from avoiding the possible negatives of diversity to maximizing the positive benefits. Leaders in these organizations have gone beyond the concept of equal opportunity where people of all cultures ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required