Chapter 1
Review of Communication Process
1. INTRODUCTION
Communication is the activity of conveying information. Communication has been derived from the Latin word “communis,” which means “to share.” Communication requires a sender, a message, and an intended recipient. However, the receiver need not to be present or be aware of the sender's intent to communicate at the time of communication; thus, communication can occur across vast distances in time and space. Communication requires that the communicating parties share an area of communicative commonality. The communication process is complete once the receiver has understood the message of the sender. Feedback is critical for effective communication between parties.
Words are the most ...
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