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Communication Competence by Brian H. Spitzberg, Annegret F. Hannawa

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Allen I. Huffcutt, Satoris S. Culbertson and Sarah E. Riforgiate

17Functional forms of competence: Interviewing

Abstract: Employment interviews are ubiquitous in the workplace, providing a necessary step in the hiring process and influencing organizational composition and applicant employment. Research pertaining to professional interviewing is frequently conducted outside of the communication discipline, yet the nature of the interview interaction is highly communicative. The purpose of this chapter is to develop a solid foundation for understanding communication in employment interviews by utilizing the concept of communication competence as a theoretical basis. Specifically, we address aspects of communication effectiveness and appropriateness ...

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