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Communication Competence by Brian H. Spitzberg, Annegret F. Hannawa

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Lynne Kelly and James A. Keaten

24The transformation of everyday talk: The impact of communication technology on notions of communication competence

Abstract: We are now situated in a world of diverse technological choices, offering more options for communication than in any other time in human history. The proliferation of mediated communication into everyday talk raises important questions regarding the foundational dimensions of competence – effectiveness and appropriateness. The chapter begins with a review of four channel characteristics relevant to communication competence: synchronicity, cue richness, format constraints, and message privacy. The section following examines the impact of communication technologies on everyday talk, consisting ...

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