Communication Essentials: The Tools You Need to Master Every Type of Professional Interaction

Communicate to Make and Maintain Social Relationships

The previous chapters covered how to communicate your way into a job (Chapter 12) and up the career ladder (Chapter 13). Along the way, however, there will be any number of opportunities to make and maintain relationships, which might elevate your experience in your role or help you establish that next great opportunity. In this chapter, I focus on how communication essentials, specifically friendship work, can help you maintain a robust network that will help you have a more satisfying career. Big picture: Friendship work¹ is about employing communication strategies that help you form and ...