Introduction

Why This Book?

Consultants in any practice need excellent communication skills or they will fail. There is no question that the most important skill for a consultant is to be able to communicate clearly and effectively. Of course, it is important to be able to manage people and projects, to be able to oversee technology and its implementation, and to drive change, but success with any of these is based on solid communication. The goal of this book is to help consultants and would-be consultants focus on effective communication methodologies that support their own success and that of their clients.

The very nature of being a consultant puts us in the role of an expert. As a consultant we take on the role of someone whom others look ...

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