References

Alred, G. J., Brusaw, C. T., & Oliu, W. E. (2012). The business writer’s handbook (10th ed.). Boston, MA: Bedford/St. Martins.

Bruni, M. (2015, September 15). Phone interview.

Holmes, S. (2013). Developing a team vision statement. Make a Dent Leadership. Retrieved from http://www.makeadentleadership.com/developing-a-team-vision-statement.html

Hoppe, M.H. (2006). Active listening: Improve your ability to listen and lead. Greensboro, NC: Center for Creative Leadership.

Nordquist, R. (2015, July 30). What should you include in meeting minutes? About. com. Retrieved from http://grammar.about.com/od/mo/g/Minutes.htm

Oliu, W. E., Brusaw, C. T., & Alred, G. J. (2013). Writing that works: Communicating effectively on the job. (11th ed.) Boston: ...

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