A

Accuracy, quality reporting principle, 97

Aligned communication, 47–49

Altruism, 7

AMA. See American Marketing Association

American Marketing Association (AMA), 27, 45

Application software (Apps), 147

Application-based tools

Apps, 147

content sharing, 147

gaming, 148

B

Balancing, quality reporting principle, 97

Blogs, 146

Boundary setting, 98

Business citizenship, 8

Business philanthropy, 7

C

Cause branding marketing, 112

Cause-related marketing (CRM)

cause branding, 112

commercial marketing vs., 111

multicause marketing, 112

noncash, 111

social marketing vs., 114

standard, 111

CCP. See crisis communication plan

Citizenship, 8

Clarity, quality reporting principle, 97

Cloud computing, 146

Codes, definition of, 83

Codes of conduct, ...

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