CQ8: CRYSTALLIZING NON-VERBAL COMMUNICATION
When your words and non-verbal signals align, your CQ crystallizes and builds trust and confidence in you and your message.
The road to mastery of CQ8—non-verbal communication—begins with awareness. Many people don’t realize the significance of non-verbal cues (these cues are the majority of how we communicate) and the disconnect between what they say through their actions and how it is received. Let’s listen in on two sales presentations to help understand how reading non-verbal communication is a CQ game changer.
SCENARIO 1: THE SALES PRESENTATION AND NON-VERBAL AFFIRMATION
The in-person sales presentation ...
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