Chapter 10

Negotiating with Finesse

In This Chapter

arrow Planning thoroughly

arrow Starting your negotiations

arrow Going for a win–win outcome

arrow Concluding discussions

According to Roger Fisher and William Ury from the Harvard Negotiation Project, ‘negotiation is a basic means of getting what you want from others.’ Negotiation is a process, not the end itself. Whether you want your children to eat their vegetables and brush their teeth, to encourage a neighbour to cut their hedges or to convince your boss you’re due for a raise, how you achieve your desired outcome is what negotiation is all about.

Not a day goes by when you don’t negotiate for something. Whether you’re bargaining for limited resources at work, seeking help from people over whom you hold no authority or haggling at the local flea market for a neglected treasure, brushing up on your win–win negotiation skills is a great idea.

The success (or otherwise) of a negotiation depends on two key factors:

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