Chapter 14
Putting Pen to Paper for Positive Effect
In This Chapter
Knowing the basics
Writing great personal letters
Sticking to business protocols
Although some people think that letter-writing has been relegated to history in favour of email, voice mail and texting, a place still exists for so-called snail mail. Whether you’re sending a formal invitation, thanking your host for hospitality, conveying a message of congratulations or extending sympathy, nothing fits the bill better than a letter. In addition, knowing how to write proper business letters is a required skill.
In this chapter I provide plenty of information to keep in mind when communicating with the written word, for personal and professional correspondence.
Re-Introducing the Art of Letter-Writing
For business correspondence, the guidance I provide in this section is essential to make sure that you say what you want to and get that all-important appropriate tone for your message. Even for informal personal letters, observing these basic rules is sensible.
Keeping the recipient in mind
When writing a letter bear in mind the addressee. Consider what the person needs to know and take into account their expectations ...
