Business Letters, Technical Writing, E-mail Writing

Chapter Objectives

This chapter discusses most of the significant aspects relating to business letters, technical writing, and electronic mail (e-mail) messages which have become popular alongside other skills and important features of today's world.


Business letters are letters written in the context of business transactions between individual business personnel or between business organizations. It is essential to familiarize yourself with business letter formats and styles in different business situations and to gain some practice in writing a letter in a given business context. The other formats covering letters of inquiry, request, replies, orders and business ...

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