O'Reilly logo

Communication Skills Training by Jenni Prisk, Maureen Orey

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 3. Designing Your Communication Skills Workshop

What’s in This Chapter?

  • Definition of the purpose of your training program in communication skills

  • Delineation of the goals of your communication skills workshop

  • Discussion of the elements of basic instructional design

  • Instructions for preparing the learning environment

Purpose and Goals of Your Training Program

Before you can put together the workshop, you must determine the purpose and goals of the program. Do you simply want to provide your staff with professional development communication skills, or is this program tied to a specific business need or issue within your organization? If the content of the program is linked to a specific need, be sure to incorporate all appropriate topics that ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required