O'Reilly logo

Communication Skills Training by Jenni Prisk, Maureen Orey

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 11. Assessments

What’s in This Chapter?

  • Client Survey and Needs Analysis

  • Participant Survey and Needs Analysis

  • Supervisor’s Evaluation of Employee Participant

  • Listening Skills Assessment

  • Interpersonal Skills Assessment

  • Negotiation Skills and Readiness Assessment

  • Course and Facilitator Evaluation

  • Learning Comprehension Level Assessment

  • Skills Mastery Assessment

  • Skills Application Assessment

Assessments and evaluations are vital to the life of a workshop, both before it begins and after it concludes. To design a workshop that is appropriate for your participants, you have to assess their needs and those of their organization. The needs analysis assessments in this chapter help you define the focus, goals, and desired outcome for your workshop.

By assessing ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required