What’s in This Chapter?
Client Survey and Needs Analysis
Participant Survey and Needs Analysis
Supervisor’s Evaluation of Employee Participant
Listening Skills Assessment
Interpersonal Skills Assessment
Negotiation Skills and Readiness Assessment
Course and Facilitator Evaluation
Learning Comprehension Level Assessment
Skills Mastery Assessment
Skills Application Assessment
Assessments and evaluations are vital to the life of a workshop, both before it begins and after it concludes. To design a workshop that is appropriate for your participants, you have to assess their needs and those of their organization. The needs analysis assessments in this chapter help you define the focus, goals, and desired outcome for your workshop.
By assessing ...