What’s in This Chapter
• Increasing training results through follow-up coaching
• What to do after the workshop
• Eight ideas for follow-up coaching
• Creating an open culture for communication
Learning to be an effective communicator is a lifelong endeavor. Attending workshops can certainly help employees communicate better; however, as with many skills, it is only with continued practice and follow-up coaching that behavior and results are refined and improved. It takes time for people to process new information, break old patterns of behavior, and start applying new skills.