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Communication Skills Training by Maureen Orey

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Chapter 10

The Follow-Up Coach

What’s in This Chapter

•  Increasing training results through follow-up coaching

•  What to do after the workshop

•  Eight ideas for follow-up coaching

•  Creating an open culture for communication

Learning to be an effective communicator is a lifelong endeavor. Attending workshops can certainly help employees communicate better; however, as with many skills, it is only with continued practice and follow-up coaching that behavior and results are refined and improved. It takes time for people to process new information, break old patterns of behavior, and start applying new skills.

Increasing Training Results Through ...

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