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Communication Skills Training by Maureen Orey

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Chapter 13

Handouts

What’s in This Chapter

•  Twenty-nine handouts in thumbnail format for reference

•  Refer to Chapter 14 for instructions to download full-size handouts

Handouts comprise the various materials you will provide to the learners throughout the course of the workshop. In some cases, the handouts will simply provide instructions for worksheets to complete, places to take notes, and so forth. In other cases, they will provide important and practical materials for use in and out of the training room, such as reference materials, tip sheets, samples of completed forms, flowcharts, and so forth.

The workshop agendas in Chapters 1-3

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